Fast technological (r)evolutions have made technical equipment, machines and infrastructure more complex. Field service technicians often find themselves in situations they cannot solve the technical failures of that machinery on their own. Have your field technicians grown acquainted with asking help? Have they set aside their pride? Engineers especially don’t always tend to ask for
We can hear you think: “What? Another blog about industry 4.0? Hasn’t everything been written and said? You already know about the importance for industrial companies to enter this new industrial era, don’t you? You’re right, the internet is already filled with a lot of wise words about it. So, why write yet another blog?